Admission prices

Christmas 2020 (from 3 December)

Ticket includes entry to Night & Day: 1930s Fashion and Photographs exhibition, the New American Garden, Mount Vernon Garden (not in the evening), the Children’s Garden (not in the evening), the Garden Café, Gallery Shop, Christmas Shop and free car parking.

A separate ticket, same price as below, is needed for the Glamorous Glow evening opening.                    

                                                                       Gift Aid*        Standard
Adults                                                            £9                   £7.50
Child (5 -17 years of age)                              £6.50              £5
Family  (2 adults and up to 3 children)        £24.50            £20.00

 

American Museum Members, Under 5’s, essential carers or companions go free.

To thank the dedicated staff of the NHS we are offering free entry for you and your immediate family. Please bring your I.D pass with you for verification.

 

Admission discounts

We are now able to apply discounting for Discovery Card, BBC Gardeners World, Art Fund etc.

B&NES Discovery Card – 25% off normal admission for the card holder. Children under 14 with card holder also 25% off. Children 15+ with no card will not receive a discount.

BBC Gardeners World – 2 for 1 on Garden entry.

Museums Association (individual members) – Free admission entry for the card holder.

National Art Pass – 50% off admission entry for the card holder.

South West Federation of Museums and Art Galleries – Free admission entry for the card holder.

You must bring your card/qualifying voucher to be able to redeem the discount. We do not have any on the day direct contact with partner organisations. Photocopies or other forms of identification will not accepted.
Only one discount can be applied per transaction.

 

 

 

*Gift Aid admission
The American Museum in Britain (operating as the American Museum & Gardens)  is a registered charity and therefore offers a choice of two entry tickets under the Gift Aid scheme. The Gift Aid admission includes a voluntary donation. Gift Aid admissions enable the American Museum in Britain to reclaim tax you have paid to the government. This can significantly help the charity further its conservation, restoration and educational work. (For every £1.00 given to the Museum, an extra 25p is given by the Inland Revenue.)
You will be asked to pay the Gift Aid admission and complete a Gift Aid declaration unless you request to pay the standard admission.

________________________________________________________________________

The safety of our visitors, staff members, and volunteers is of paramount importance to us. For this reason, your visit will feel a little different than usual. Please read the information below to help you plan your visit.

 

Before your visit

American Museum Members, NHS staff, American Museum staff members and volunteers will also need to bring their membership card or I.D with them.

If you would like to become a Member of the American Museum & Gardens in advance of your visit, you can find more information here.

– Please read the information below and on our Access Guide

– If visiting the special exhibition Night & Day: 1930s Fashion and Photographs please read this page.

 

When you arrive

– Please follow the directions of our staff and any signage from the car park.

– It’s card payment only at this time, just follow the path to the Ticket Office.
Please have your payment method ready and any discount card or offer you have ready to show/be redeemed.

 

During your visit

– On arrival please wash/sanitise your hands. We’ve provided stations at locations throughout the gardens and near the Garden Café.

– The Garden Café will be takeaway only, and we’ll be operating a one-way system. Card payments only, no cash at this time.

– There won’t be as many staff and volunteers around as usual but the team will be on hand for orientation and to answer any questions you may have.
They may be wearing a mask or visor and gloves depending on their preference.

– You’ll see some temporary signage as well as our existing signage to help you find your way around. We ask you to use the one way systems and other signage.

– We ask all visitors to continue to follow social distancing guidance of 2 metres and where this is not possible wear a face covering. These will be mandatory inside ALL buildings.
If you are unable to wear a face covering for health reasons, disability or other, please let us know on arrival at the Ticket Office.

There is plenty of space in the parkland and formal gardens to relax and picnic in safety

– If you are picnicking please take home your waste.
The seating on the terrace is for Garden Café customers only at this time

– and lastly; these have been and still demanding times for all of us. We ask for your patience whilst we all adjust to the new normal to ensure everyone working, volunteering and visiting the Gardens enjoys their day.

 

Frequently asked questions

When are you open?
You’ll find our opening times here.
The Garden Café will also be open during this time offering a takeaway menu.

Do I need to pre-book?
No but when purchasing your tickets we will ask you for some details so we are able to help the NHS with the Test and Trace programme.

Why do I need a new ticket for the evenings?
Because it’s a different opening to the day time.

What if it rains ?
It’s England! Please have a look at the weather forecast prior to visiting.

How long can I stay?
You’ll find our opening times here.

Do I need to wear a mask or other PPE?
We ask all visitors to continue to follow social distancing guidance of 2 metres and where this is not possible wear a face covering. These will be mandatory inside all buildings. If you are unable to wear a face covering for health reasons or a disability, please let us know on arrival at the Ticket Office.

Can I bring my dog/s?
Of course you can. We love dogs. Please keep them on a lead and pick up after them. You’ll find water bowls on the edge of the terrace and at the two grey Pavilions, nos. 15 and 1 on your map.

Can I picnic?
Yes, of course you can; we have lots of lawns — and trees to shelter under in the arboretum. The tables and chairs on the Terrace are for Garden Café customers only at this time.

We ask that you take away any waste that you create and keep 2 metres away from anyone not in your family group.

The Garden Café will be open for takeaway refreshments. Card payment only at this time.

Can I still get a map of the Gardens?
Yes . We’ll have them onsite for you on arrival.

Will the toilets be open?
Yes of course. We’re operating one out one in!

What cleaning are you undertaking?
We have implemented enhanced cleaning regimes of our toilets, door handles, etc. in line with the latest UK Government guidance.

How will you enforce social distancing?
The safety of our visitors, staff members, and volunteers is our main priority. However social distancing is everyone’s responsibility. We ask all visitors to continue to follow social distancing guidance of 2 metres and where this is not possible wear a face covering. These will be mandatory inside all buildings.

You can read our Covid-19 re-opening risk assessment here.

Can I still become a member?
Yes. There is more information about becoming a member on our website and we’ll give you some information on arrival too.

Do you need any help financial help or volunteers, the pandemic must have really impacted the Museum?
As an independent Museum and UK charity we always welcome financial donations to help our ongoing work. If you would like to donate please contact the Development Office by email enquiries@americanmuseum.org, telephone 01225 823010, or via our contact form
We’re always looking for volunteers to help across all areas of the Museum. You can find out more here

How can I contact the Museum about my membership, an event, school booking, or other question?
In the normal way, by email enquiries@americanmuseum.org, telephone 01225 823010, or via our contact form

Due to the reduced number of staff we currently have working on it may not be possible to answer your email or call straight away so please do allow a few days for a response.

Is the Clarton Manor – main collection and the special exhibition open?
Not at this time.